Product Operations Intern (PGC) – 2027 Summer
Location: Los Angeles
Employment Type: Intern
Job Code: A205654A
About the Role
The TikTok Product team aims to realize the development of TikTok’s international video business and build and maintain industry-leading products. This includes LIVE, Local Services, User Growth, user products, author products, search products, business analysis and other core business scenarios to support the rapid development of products on the global track. It also includes service architecture, basic technology and other directions to ensure that the business continues to serve users with high quality, efficiency and security. These core business scenarios and directions, create value for all parties in TikTok ecology as well as making their daily life experience richer, more unique and more innovative. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Responsibilities:
- Support external PGC (Professional Generated Content) creators in growing their presence on TikTok, including designing growth strategies and operational plans;
- Collect and analyze key challenges faced by creators during their TikTok journey, and drive cross-functional collaboration to ensure timely solutions;
- Monitor and optimize creator performance through data analysis, continuously improving engagement and influence on the platform;
- Stay on top of content trends and user needs, and develop creator growth strategies that enhance the overall content ecosystem;
- Build and maintain strong relationships with creators, ensuring high satisfaction and long-term development on the platform.
Minimum Qualifications
- Currently pursuing a Bachelor’s degree in a related discipline.
- Able to commit to working for 12 weeks during Summer 2027;
- Strong data sense and analytical skills, with the ability to make data-driven decisions;
- Goal-oriented, with excellent project management and cross-team collaboration skills;
Preferred Qualifications
- Currently pursuing a Master’s degree in a related discipline.
- Prior experience in creator operations/content operations at major internet companies is a strong plus;
- Passionate and experienced user of content platforms, with deep understanding of content ecosystems and creator growth;
- Solid understanding of new media ecosystems, short video content trends, and overseas user behavior.
Compensation
The hourly rate range for this position in the selected city is $23.75 – $23.75.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request